Privacy Policy


Shipment Hub

Last updated: 23.06.2025

This privacy notice explains how we collect, use, process, and protect your personal data when you use our mobile application Shipment Hub, and informs you about your rights under applicable data protection laws.

About Us

ZILLIA TECH LTD is the controller and responsible for your personal data (“we”, “us”, or “our”).

Company Name
ZILLIA TECH LTD

Legal Address
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Email
hi@zillia.tech – for general inquiries
hi@zillia.tech – for privacy-related questions

Please note: We do not knowingly collect or process the personal data of users under the age of 16. If you are such a user or the legal guardian of a minor under 16, please contact us immediately.

By accessing or using the Shipment Hub App, you agree to this Privacy Policy and consent to the collection, processing, storage, and transfer of your personal data as described herein.

Sources of Data

We collect personal data when you:

  • Download or interact with the Shipment Hub App

  • Use features such as shipment tracking, push notifications, or service integrations

  • Subscribe to premium services

  • Contact us or provide feedback

We may also receive data from third-party services (e.g., analytics platforms), depending on your app permissions and usage.

Lawful Bases for Processing

We process your data on the following legal bases:

  • Contractual necessity – to perform our obligations under the Terms of Use

  • Legitimate interests – to improve and maintain the App, ensuring a secure and user-friendly experience

  • Legal obligation – to comply with regulatory or legal requirements

  • Consent – when legally required, for specific purposes like marketing or analytics

Types of Data We Collect

We may collect and process the following categories of personal data:

  • Device Information – model, OS version, language settings, screen resolution, and device identifiers

  • Location & Demographic Data – IP address, time zone, country, and city

  • App Usage Data – features accessed, session duration, shipment data interaction

  • Subscription Data – selected plan, payment history, renewal status

  • Functional Access – optional permissions such as notifications or camera (processed locally, if used)

Third-Party Services and Disclosures

We may share limited personal data with trusted service providers who assist us in operating the Parcel Tracker – Shipment Hub App. These partners include but are not limited to:

  • Google LLC (Analytics, Firebase)

  • Apple Inc. (App Store services)

  • Appsflyer Inc. (performance tracking)

  • Meta Platforms, Inc. (for remarketing, if applicable)

All data sharing is subject to strict data protection agreements and safeguards, including standard contractual clauses when required for transfers outside the EU/EEA.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no mobile app or internet transmission is 100% secure, and we cannot guarantee absolute protection.

Changes to this Privacy Policy

We may update this privacy notice to reflect changes in legal requirements, our services, or data processing practices. Material changes will be communicated through the App or via email, if applicable.

Opt-out & Data Rights

You have the right to:

  • Request access, correction, or deletion of your personal data

  • Withdraw consent (where applicable)

  • Object to certain types of processing

  • File a complaint with a data protection authority

To exercise any of these rights or withdraw consent, please contact us at hi@zillia.tech or adjust your device settings. You may also uninstall the App to stop data collection.

For questions or concerns about this Privacy Policy, contact us at hi@zillia.tech.